At XINTAO, we pride ourselves on delivering quality products with speed and reliability. A recent order from an alcohol producer in Southeast Asia demonstrates exactly how our efficient service and professional support help customers worldwide.
The Inquiry
On August 22, 2026, XINTAO received an inquiry for:
4,000 kg of 3A Molecular Sieve
600 kg of Ceramic Balls
The customer, an established alcohol producer, confirmed that the application was alcohol drying. Understanding the importance of this application, our team quickly shared relevant project references — including an ethanol dehydration unit case from a domestic lithium-ion battery carbonate project, along with production and factory videos to build confidence in our manufacturing capabilities.
Quotation & Fast Response
At the time of the inquiry, our sales team was visiting customers in South America. During the visit, we learned that there are 372 alcohol plants in São Paulo state alone — a clear signal of the region’s strong demand for ethanol dehydration solutions.
Despite the time difference and being on the road, we sent a formal quotation on the same day.
Customer Engagement & Factory Visit
August 24, 2026 – We confirmed our brand name: XT.
August 25, 2026 – We sent our company introduction file and, upon the customer’s approval of the purchase order, issued the Proforma Invoice as requested.
August 26, 2026 – The customer visited our factory in Pingxiang, Jiangxi Province, and conducted an on-site appraisal of our production lines and quality control systems.
August 28, 2026 – The customer made the full payment — just 6 days after the initial inquiry.
Delivery & Logistics
September 3, 2026 – We arranged delivery.
September 4, 2026 – The goods arrived in Shanghai, ready for international shipment.
From inquiry to delivery, the entire process was completed within 12 days, reflecting XINTAO’s commitment to responsive service and efficient supply chain management.
Why Choose XINTAO?
This order highlights several key strengths that set XINTAO apart:
| Strength | How We Delivered |
| Fast Response | Quotation sent same day, even while our team was traveling abroad |
| Technical Expertise | Shared relevant application references and production videos to demonstrate capability |
| Transparency | Factory visit welcomed and arranged within 1 day |
| Reliable Quality | Products manufactured to exact specifications for alcohol drying |
| Efficient Logistics | Goods shipped within 6 days of payment and arrived at port the next day |
Serving the Alcohol & Ethanol Industry
With over 372 alcohol plants in São Paulo alone and a growing global demand for fuel ethanol and industrial alcohol, XINTAO’s 3A Molecular Sieve is the preferred choice for ethanol dehydration. Our ceramic balls are also widely used as catalyst support media in drying towers and reactors.
Whether you are in South America, Southeast Asia, or any other regions — if you are looking for a reliable supplier for molecular sieves, activated alumina, or ceramic balls, XINTAO is your trusted partner.
Let’s Work Together
Are you planning a new ethanol dehydration unit or looking to replace your current adsorbents?
Email: info@xintaokeji.com
Website: www.xintaokeji.com
XINTAO — Your Partner in Adsorbent Solutions.
